Setting benchmarks in institutional debt recovery since 2007
Empowering scheduled commercial banks, fintech platforms, and tier-1 NBFCs with disciplined, ethical, and high-velocity capital resolution across South India.
RBI Statutory Compliance audited by independent advisors
Scheduled Banks & Tier-1 NBFCs (including Lendingkart Finance)
First-call mediation & structured repayment normalisation
Operational Branch Network & Field Hubs
Headquartered in Udumalpet with dedicated recovery hubs, legal desks, and field verification networks strategically placed across South India.
Udumalpet (Headquarters)
Sarah Groups headquarters.
Coimbatore Office
No.188/1, Varadharaja Layout - 1, PN Palayam Road, K.R Puram, Ganapathy, Coimbatore - 641006. Housing master data vault & central voice switch.
Chennai Regional Hub
Madras High Court legal liaison corridor, institutional NBFC recovery enforcement, and public sector bank empanelled desk.
Bengaluru Hub
Electronic City and CBD operations specialized in app-based digital credit lines, personal loans, and early-stage pre-litigation resolution.
Madurai Field Hub
Deep penetration across southern Tamil Nadu districts specializing in microfinance grassroots resolution, agricultural credit, and small enterprises.
Salem Branch
Branch office serving Salem and nearby areas.
Puducherry Branch
Branch office serving Puducherry and nearby areas.
Kumbakonam Branch
Branch office serving Kumbakonam and nearby areas.
Trichy Branch
Branch office serving Trichy and nearby areas.
Tirupur Branch
Branch office serving Tirupur and nearby areas.
Kochi / Trivandrum Desk
Kerala regional legal advisory, supporting cooperative banks, gold loan NBFC institutions, and statutory conciliation mediation.
Disciplined 4-Stage Recovery Pipeline
From delinquent portfolio onboarding to final account normalisation, our end-to-end framework guarantees complete statutory safety and maximum recovery rate.
Intake & Segmentation
Deep ingestion of bucket delinquent data, contactability enrichment, and risk scoring to structure resolution paths.
Omnichannel Outreach
Regulated SMS notifications, registered IVR, and certified recovery agent voice outreach operating inside RBI permitted hours.
Mediation & Settlement
Client-authorized restructured repayment plans, structured concessions, and professional mutual consent settlements.
Closure & Reconciliation
Immediate issuance of No Dues Certificate (NDC), ledger balancing, real-time MIS transmission, and statutory archiving.
Recovery Practice Areas
Calibrated debt collection architectures engineered specifically for commercial banking, fintech NBFCs, and retail micro-lending portfolios.
Unsecured Retail Loans
Specialized recovery desks for personal loans, credit card balances, and revolving consumer credit lines with high retention rates.
SME & MSME Overdues
Commercial enterprise debt liquidation, merchant cash advances, supply chain finance, and working capital normalisation.
Fintech Fast-Track Resolution
High-velocity, API-driven early bucket resolution (DPD 1-90) tailored for instant personal loan apps and digital credit lines.
Legal & Pre-Litigation Conciliation
Statutory legal demand notices, Lok Adalat representations, Section 138 NI Act mediation, and SARFAESI support.
Setting benchmarks in debt collection since 2007
Continuous audits by ex-banking ombudsman advisors.
ABOUT SARAH GROUPS
Established in 2007, Sarah Groups has been at the forefront of providing comprehensive debt collection solutions to a diverse clientele. Our commitment to excellence and compliance has positioned us as a trusted partner in the financial services industry. With a focus on innovation and client satisfaction, we continue to set new benchmarks in debt collection services.
Ethical Framework
Empathetic mediation prioritizing debtor dignity & resolution.
Telephony Tech
100% recorded voice lines with live sentiment evaluation.
Statutory Audits
Quarterly regulatory health and data privacy certification.
Dispute Desk
Rapid 24-hr resolution desk for borrower grievances.
Statutory Borrower Grievance Redressal
In compliance with RBI Guidelines, borrowers can directly escalate any operational concern or request case reassessment through our independent grievance officer.